Privacy Policy

Last Updated: February 1, 2021

PLEASE READ THIS PRIVACY POLICY CAREFULLY.  BY ACCESSING, OR USING OUR WEBSITE OR SERVICE, YOU ACKNOWLEDGE THAT YOU HAVE READ, UNDERSTAND, AGREE AND ACCEPT ALL THE TERMS OF THIS PRIVACY POLICY AND OUR WEBSITE TERMS AND CONDITIONS.

INDIVIDUAL REQUESTS FOR WAIVERS OF THE PRIVACY POLICY WILL NOT BE ACCEPTED. THIS PRIVACY POLICY IS NON-NEGOTIABLE.

BY USING THE SERVICE, YOU SIGNIFY YOUR ACCEPTANCE OF THIS POLICY.  IF YOU DO NOT AGREE TO THIS POLICY, PLEASE DO NOT USE OUR SERVICE.  YOUR CONTINUED USE OF THE SERVICE FOLLOWING THE POSTING OF CHANGES TO THIS POLICY WILL BE DEEMED YOUR ACCEPTANCE OF THOSE CHANGES.

This Privacy Policy governs the manner in which the Company (hereafter also referred to as  “we” and “us”) collects, uses, maintains and discloses information collected from users (each, a “User” or “you”) of the Company mobile application (hereinafter “App” or “Application”), the Company website (hereinafter “Site” or “Website”), and any other affiliate websites or applications related to the Company (together, collectively the “Service”).  By accessing the Service, you acknowledge and agree to this Privacy Policy and also agree to the Terms of Service of the Service.  

We reserve the right to make any changes to our privacy policy at any time, notice of which may be posted on the Website.  In some cases, we also may send an email notifying users of the changes.  You should check this website periodically to see if any recent changes to this Privacy Policy have occurred.

Users must refer back to our privacy policy to read any changes in our privacy policy.  

Information Collection

While using this Service, you may provide us with personally identifiable information. This refers to information about you that can be used to contact or identify you (“Personal Information”).  Personal Information that we collect may include, but is not limited to, your name, date of birth, mailing address, phone number, mobile phone number, and email address.  We may ask you to provide a username and password.  Besides the Personal information, we may also collect other information regarding your activity during your use of the Service including, but not limited to, session duration, time between sessions, searches made during a session, actions taken, log in time, log out time, and other behavioral data (collectively, “Usage Information”).  You can opt out of providing this additional information by not using the Service.

When you use the Company’s Site or Apps, our servers automatically record information that your browser sends whenever you visit our Service.  This information may include, but is not limited to, the type of mobile computing device, general location, cellular carrier, your computer’s Internet Protocol address (IP address) or other identifier, geo-location, browser type, the web page you were visiting before you came to the Company, and in-bound tracking, namely, the source (ad, social media channel or blog, search engine) which made you aware of the Service.  

Do Not Track Signals from Web Browsers – The Service is not presently configured to support Do Not Track (“DNT”) signals from web browsers.

How We Use The Information Collected

Personal Information and Usage Information is used to provide our Services as well as improve our Website and Services; to better understand your needs and interests; to personalize your experience; to provide or offer updates and product announcements; and to assist third parties acting on our behalf (described in more detail below). 

The information collected is also used to monitor and analyze use of the Company and our services, for technical administration, to increase our site’s functionality and user-friendliness, to better tailor it to your needs, to generate and derive useful data and information concerning the interests, characteristics and website use behavior of our users.

The Company may on occasion combine information collected with additional records (such as information from affiliated companies, partners, distributors, or outside vendors, and publicly available information, including on social media sites).  The combined information may be used for purposes such as to market products, features, or services that may be of interest to you, or for research and analytics.

From time to time, we may send newsletters, emails, push notifications, text messages, and/or other communications to provide you with further information and offers from us and our partners that we believe you may find useful or interesting, including newsletters, marketing or promotional materials and other information on services and products offered by us or third parties that are authorized by us.  You may unsubscribe from such emails by following the instructions or links in the email.  

Should you provide us with a mobile number, you may receive text messages.  If you elect to receive such text messages, your wireless carrier may impose charges for incoming and outgoing text messages.  You may opt out of text messages by following the instructions in the text message.  You may opt out of push notifications by adjusting the settings on your mobile device.  If you opt out of promotional communications, you will still receive transactional messages from the Company.  

Service Providers, Business Partners and Others

The Company does not control the privacy policies of third parties, and you are subject to the privacy policies of those third parties where applicable.  The Company is not responsible for the privacy or security practices of other websites on the Internet, even those linked to or from the Service.  We encourage you to ask questions before you disclose your personal information to others.

We may employ third party service providers to facilitate our service, to provide service on our behalf, to perform website related services (including but not limited to maintenance services, database management, web analytics and improvement of the Company’s features) or to assist us in analyzing how our website and service are used and can be improved. These third parties may have access to your Personal Information only for purposes of performing these tasks on our behalf.

Compliance with Laws and Law Enforcement

The Company must cooperate with government and law enforcement officials and private parties to enforce and comply with the law.  In the event of a claim and/or legal process (including but not limited to subpoenas), to protect the property and rights of the Company or a third party, to protect the safety of the public or any person, or to prevent or stop any activity we may consider to pose a risk of being illegal, unethical, inappropriate or legally actionable, we reserve the right to disclose any information about you to government or law enforcement officials or private parties as we in our sole discretion find necessary or appropriate.

Business Transfers

In the event of a bankruptcy, merger, acquisition, reorganization or sale of assets, the Company  may sell, transfer or otherwise share some or all of its assets, and your Personal Information may be transferred as part of that transaction.  To the maximum extent allowable by law, the Privacy Policy will apply to the User information as transferred to the successor entity.  However, User information submitted after a transfer to a successor entity may be subject to a new privacy policy adopted by the successor entity.

Security

You are responsible for safeguarding and preventing unauthorized access to user information and the password You use to access our Service.  You agree not to disclose your user information and/or password to any third party.  You are responsible for any activity using your account, whether or not You authorize that activity.  Please immediately notify the Company of any unauthorized use of your account.  

The Company takes the security of your Personal Information seriously. We will employ reasonable measures designed to protect your information from unauthorized access and unsolicited contact from third party groups. 

Our Policy Toward Children

The Company is not directed to nor is it intended for children under 18.  We do not knowingly collect personally identifiable information (or any information at all) from any persons under 18 years old.  If we become aware that a child has provided us with Personal Information, we will delete such information from our files.  Users of the Company accept responsibility of ensuring that children are not accessing or using our Service. 

For Users Outside of the United States Only

The Service is hosted on servers located in the United States.   If you are a user accessing the Service from the European Union, Australia, Asia, or any other region with laws or regulations governing personal data collection, use, and disclosure, that differ from United States laws, you are transferring your personal data to the United States which may not have the same data protection laws as such other regions.  By providing user information through the Service you are consenting to the transfer of your information to the United States for processing and maintenance in accordance with this Privacy Policy and the Terms of Use.  You are also consenting to the application of United States law in all matters concerning the Service and any services offered or provided therefrom.

For Users Residing in California -- Your California Privacy Rights

Pursuant to Section 1798.83 of the California Civil Code, residents of California can obtain certain information about the types of personal information that companies with whom they have an established business relationship have shared with third parties for direct marketing purposes during the preceding calendar year. In particular, the law provides that companies must inform consumers about the categories of personal information that have been shared with third parties, the names and addresses of those third parties, and examples of the types of services or products marketed by those third parties. To request a copy of the information disclosure provided by the Company pursuant to Section 1798.83 of the California Civil Code, please contact us via the email address stated below. Please allow at least 30 days for a response.

LEGAL DISCLAIMER

This Service operates "AS-IS" and "AS-AVAILABLE," without warranties of any other kind.  We are not responsible for events beyond our direct control.  This Privacy Policy is governed by the laws of the State of California, excluding conflicts of law principles. Any legal actions against us arising out of or related to the Service must be commenced in the county of Los Angeles in the state of California in the United States of America.

Updates to Privacy Policy

If we make any material changes to this Privacy Policy, we will post a notice on the website or application notifying users of the changes. In some cases, we also may send an email notifying users of the changes.  You should check this website periodically to see if any recent changes to this Privacy Policy have occurred.

Contacting Us

This Policy is part of the Terms of Use of the Service and any use of the Service is governed by those Terms of Use.  If you have any questions about this Privacy Policy, the practices of this site, or your dealings with this site, please contact us at gabrielsoto@downtown-flowers.net